Frequently Asked Questions
Everything you need to know about our unique Silver Chitoderm formula and your order.
What makes 47 Skin products unique?
All our products contain our patented 'Silver Chitoderm' formula. This unique complex combines the antibacterial power of Silver with the regenerative properties of Chitoderm to help clear breakouts and heal the skin simultaneously.
How long does it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and customs processing.
Are your products suitable for sensitive skin?
Yes, our formula is designed to be gentle yet effective. While we always recommend a patch test first, many of our customers with sensitive or redness-prone skin report excellent results due to the soothing properties of our ingredients.
What is your return policy?
We offer a 30-day return policy for any unopened and unused items. Due to the nature of skincare products, we cannot accept returns on items that have been opened for hygiene reasons.
Are 47 Skin products cruelty-free?
Absolutely. We are committed to ethical beauty practices and never test our products or ingredients on animals.
How can I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can monitor your parcel's journey to your door.